Shipping policy

Shipping Policy

Last Updated: June 30, 2026

Thank you for shopping with us. We are committed to delivering your order quickly and safely throughout the Kingdom of Saudi Arabia (KSA).

Shipping Coverage

We currently ship to all major cities and regions across Saudi Arabia.

Processing Time

Orders are processed within 24 hours after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard Delivery: 2–5 Business Days across Saudi Arabia.
Delivery times may vary depending on your location, weather conditions, or courier operations.

Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before you complete your order.
We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp (if provided), allowing you to monitor your shipment.

Delivery Attempts

Our delivery partner may attempt delivery more than once. If delivery cannot be completed due to incorrect address details or the customer being unavailable, additional delivery charges may apply.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other details are correct before placing your order. We are not responsible for delays caused by incorrect or incomplete information.

Delayed Deliveries

While we strive to deliver within 2–5 business days, unforeseen circumstances such as severe weather, public holidays, or courier delays may affect delivery times.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Include your order number and photos (if applicable), and we will assist you as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team.

Business Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (Saudi Time)

Thank you for choosing our store. We appreciate your trust and look forward to serving you.